CALL TOLL FREE
1.866.474.1095
CUSTOM LABEL PRINTING SINCE 1997

Frequently Asked Questions

Who is Sticky Business?

Sticky Business is a leading designer and supplier of custom labels, decals, stickers, domed labels and decals, embossed foil seals and anniversary seals.

Where in the world is Sticky Business?

Sticky Business Inc. has addresses in Chicago, IL and Victoria, BC. Perfectly located to serve the globe! You can reach us anywhere in North America TOLL FREE 1-866-474-1095.

How long has Sticky Business been in business?

Sticky Business was started in 1997. Since then it has grown into a leading supplier of every imaginable type of label, decal, sticker, domed label and decal, embossed foil seal and embossed anniversary seals.

Do I have to order over the Internet?

No. If you don’t feel comfortable giving your credit card information over the Internet, please feel free to CALL TOLL FREE 1-866-474-1095 or 250-474-1095 or fax TOLL FREE to 1-888-474-1654 or 250-474-1654 to place your order. Our office hours are Monday through Friday, 8am – 4:30pm Pacific Time.

What methods of payment does Sticky Business accept?

We accept VISA & MasterCard over the telephone and PayPal for online orders. We also accept company checks and wire transfers.

What does “secure ordering” mean?

Secure ordering means that you can feel very confident that your valuable information (name, address, telephone number and credit card number) is not being sent to unknown servers or being altered or corrupted. All your ordering information is being encrypted using the strongest encryption techniques and being processed on a secure server.

What does it mean that a site is secure and authenticated?

An authenticated secure site is one that has been through a formal verification process assuring that the organization running the site has the authority to use the name represented by the site. To verify that a site is authenticated, look for an “https” versus “http” in the site’s URL for true secure pages.

Do I need to pay sales tax?

Sticky Business does not charge sales tax on orders shipped within the United States. GST and/or HST is charged on orders shipped within Canada.

Do you have a catalog that you can send me?

No, Sticky Business is an online custom label, decal and embossed seal supplier and, as such, does not publish a catalog but rather displays its products on its website. We do have samples that we can send you. The various sample pages throughout this website illustrate a small cross section of the labels, decals, stickers and embossed seals we have produced for our customers.

Can you send me a price list?

Because Sticky Business is a custom manufacturer, we do not have a price list per say. The prices of some items are listed on this website. If you would like us to quote your label, decal or custom seal needs, simply fill out the appropriate EZ Quote Form or CALL TOLL FREE 1-866-474-1095 or 250-474-1095 and talk to a Customer Service Representative.

How long does it take to print my labels?

Lead times are highly dependent upon individual order specifications. Custom label, sticker and decal embossed foil seal and anniversary seals are generally shipped within 10 business days. A Customer Service Representative will be able to tell you how soon to expect your order. Click here to view general guidelines.

Can you print fabric labels?

No, Sticky Business does not have the ability to print fabric labels.

Can you produce fridge magnets?

Yes, Sticky Business does have the ability to produce VINYL fridge magnets.

How do I pay for my order?

You can place your order for anniversary seals and labels online using PayPal. For all other orders, we accept VISA, Mastercard or company checks.

Is it safe to order by credit card on your website?

Yes, your personal and credit card information is protected by SSL (Secure Socket Layer) technology – the standard of the industry in online security. Please refer to the Sticky Business Security Guarantee.

Is my personal information safe with Sticky Business?

Yes, please refer to our Privacy Statement page.

I am interested in obtaining stickers that have a very unusual shape – can you produce these?

Absolutely! Our unique digital process enables us to produce decals and stickers of any color, shape or size. In addition, our extensive “die” library includes literally thousands of shapes and sizes.

Can I get labels printed in French?

Yes, we create them in French, Spanish, German, Swedish, Dutch, Portuguese and Italian. Just submit the text exactly as you want them to appear on the label. Be sure to include all accent marks.

Can I see a proof of my labels before you print them?

Absolutely! We will send you a proof via Email of the proposed design – NO CHARGE. Press proofs are available but additional charges may apply.

How do you ship your products?

Our normal method of shipping is via US Postal Service/Canada Post  service. This service is trackable and economical. Alternate shipping arrangements can be arranged such as FEDEX and UPS.

Do you ship to Zimbabwe?

Yes, Sticky Business ships anywhere on this planet.

What if I do not like the labels?

We want you to be absolutely delighted with your labels. If for any reason you are not satisfied, please call  or Email us with a note explaining the reason. We will take all steps necessary to fix the problem.

I am a terrible speller. Will you correct my spelling for me?

We would love to correct your spelling – but only if you ask!

I already have the digital artwork for my label. What format should I send and how should I send it?

Please refer to our digital art specifications page for acceptable formats and data transfer methods.

Can I send my artwork through the Internet?

Yes,  our art department has the ability to receive files via the Internet. Simply send it to art@stickybusiness.com.

Do you offer a “Rush Service”?

We will, for an additional charge, produce an order in less than normal production times. Charges vary depending on our current work load, item involved, complexity of art and quantity.

Will I be charged for over/under runs?

Absolutely not! Sticky Business never has over/under runs – you receive the number of labels, decals, stickers or embossed seals you order.

What are domed decals?

Domed decals are premium, high quality decals supplemented with a teardrop dome-poured clear polyurethane coating.

Can my company have their logo placed on a custom embossed foil seal?

Yes, we would be happy to design and produce your own unique deep embossed foil seals.

Can you print photographs on my custom wine labels?

Of course, we do it all the time. Just send us a high quality scanned image in either TIFF or high resolution JPG format and we’ll make sure it looks great. We recommend 300dpi or better. If you don’t have a scanner, we can scan it for you, too!
Need Help with your custom label order? Call Toll Free at 1-866-474-1095
for Label Printing Call Toll Free at 1-866-474-1095
Sticky Business accepts Visa, MasterCard and Paypal
Rush Printing Service Available RUSH service
Available
Same Day Printing Quote Same Day Quotes!
Friendly Printing Service FAST and
FRIENDLY SERVICE
Fast Label Printing Service Fast
Turnaround Times
 

    1 TELL US ABOUT YOUR PROJECT

 
 

    2 YOUR LABEL SPECIFICATIONS

 
 

    3 YOUR CONTACT INFORMATION

 
 

    4 ATTACH YOUR ARTWORK