Who is Sticky
Business?
Sticky Business is a leading designer and supplier
of custom labels, decals, stickers, domed labels
and decals, embossed foil seals and anniversary
seals.
Where in the world is Sticky Business?
Sticky Business Inc. has addresses in Bellingham,
WA and Victoria, BC. Perfectly located to serve
the globe! You can reach us anywhere in North America
TOLL FREE at 1-866-474-1095.
How
long has Sticky Business been in business?
Sticky Business was started in 1997.
Since then it has grown into a leading supplier
of every imaginable type of label, decal, sticker,
domed label and decal, embossed foil seal and embossed
anniversary seals.
Do I have to order
over the Internet?
No. If you don't
feel comfortable giving your credit card information over the Internet,
please feel free to call us TOLL FREE at 1-866-474-1095
or 250-474-1095 or fax TOLL
FREE to 1-888-474-1654 or 250-474-1654
to place your order.
Our office hours are Monday through Friday, 9:00 am - 5:00 pm Pacific
Time.
What
methods of payment does Sticky Business accept?
We
accept VISA, MasterCard over the telephone and PayPal
for online orders. We also accept money orders
and company checks.
What
does "secure ordering" mean?
Secure ordering means that you can feel very confident that your
valuable information (name, address, telephone number and credit card
number) is not being sent to unknown servers or being altered or corrupted.
All your ordering information is being encrypted using the strongest
encryption techniques and being processed on a secure server.
What does it mean
that a site is secure and authenticated?
An authenticated secure site is one that has been through a formal
verification process assuring that the organization running the site
has the authority to use the name represented by the site. To
verify that a site is authenticated, look for an "https"
versus "http" in the site's URL for true secure pages.
Do I need to pay
sales tax?
Sticky Business does not charge sales tax on orders shipped to the
United States. GST is charged on orders shipped within Canada
while PST and GST are charged on orders shipped within British Columbia.
We will gladly grant PST exemption to businesses within British Columbia.
Just fax us a copy of your tax exemption form.
Do
you have a catalog that you can send me?
No, Sticky Business is mainly a custom supplier
and, as such, does not carry stock products other
than those displayed on this website.
We do have samples that we can send you.
The various sample pages throughout this
website illustrate a small cross section of the
labels, decals, stickers and embossed seals we have
produced for our customers.
Can
you send me a price list?
Because
Sticky Business is a custom manufacturer, we do
not have a price list per say.
The prices of some items are listed on this
website. If
you would like us to quote your label, decal or
custom seal needs, simply fill out the appropriate
Quote Request Form or call us
TOLL FREE at 1-866-474-1095
or 250-474-1095 and talk to a customer service representative.
How
long does it take to print my labels?
Lead times are highly dependent upon individual
order specifications.
New label, sticker and decal orders are usually
shipped within 9 business days (of approval of proof)
while new embossed foil seal orders are usually
shipped within 15 business days. A customer service representative will be able to tell you
how soon to expect your order.
Can
you print fabric labels?
No, Sticky Business
does not have the ability to print fabric labels.
Can
you produce fridge magnets?
Yes, Sticky Business
does have the ability to produce VINYL fridge magnets.
How
do I pay for my order?
You
can place your order for some items using our online
SSL (Secure Socket Layer) technology or by telephone,
fax or Email.
All custom products may be ordered through
one of our online Quote Request forms or by telephone,
fax or Email.
Is
it safe to order by credit card on your website?
Yes, your personal and credit card information is protected
by SSL (Secure Socket Layer) technology - the standard of the industry
in online security. Please refer to the Sticky Business
Security Guarantee.
Is
my personal information safe with Sticky Business?
Yes, please refer
to our Privacy Statement
page.
I
am interested in obtaining stickers that have a very
unusual shape - can you produce these?
Absolutely! Our unique
digital process enables us to produce decals and stickers of any color,
shape or size. In addition, our extensive "die" library
includes literally thousands of shapes and sizes.
Can
I get labels printed in French?
Yes, we create
them in French, Spanish, German, Swedish, Dutch, Portuguese and Italian.
Just submit the text exactly as you want them to appear on
the label. Be sure to
include all accent marks.
Can
I see a proof of my labels before you print them?
Absolutely! We will send
you a JPG image of the proposed design as an attachment to an Email.
Press proofs are available but additional charges may apply.
How
do you ship your products?
Our normal method of shipping is via Canada Post/U.
S. Post XpressPost service.
This service is very economical and is guaranteed
to arrive within 5 - 7 business days within Canada
and the continental United States.
This type of shipment is also the most economical
"trackable" method of shipping.
Alternate shipping arrangements can be arranged.
Do
you ship to Zimbabwe?
Yes, Sticky Business ships anywhere on this planet.
What
if I do not like the labels?
We want you to be absolutely delighted with your labels.
If for any reason you are not satisfied, please Email us with
a note explaining the reason.
We will take all steps necessary to fix the problem.
I
am a terrible speller. Will
you correct my spelling for me?
We would love
to correct your spelling - but only if you ask!
I already
have the
digital artwork for my label.
What format should I send and how should I send it?
Please refer to our digital art
specifications page for acceptable formats and data transfer
methods.
Can
I send my artwork through the Internet?
Yes, Sticky Business' art department has the ability to receive files
via the Internet. Simply
send it to art@stickybusiness.com.
Do
you offer a "Rush Service"?
We will, for an
additional charge, produce an order in less than normal production
times. Charges vary depending
on our current work load, item involved, complexity of art and production.
Will
I be charged for over/under
runs?
Absolutely not!
Sticky Business never has over/under runs
- you receive the number of labels, decals, stickers
or embossed seals you order.
What are
domed decals?
Domed decals are premium, high quality decals supplemented with
a teardrop dome-poured clear polyurethane coating.
Can
my
company have their logo
placed on a custom embossed foil seal?
Yes, we would be happy to design and produce
your own unique deep embossed foil seals.
Can you print
photographs on my custom wine labels?
Of course, we do it all the time.
Just send us a high quality scanned image in either TIF or
high resolution JPG format and we'll make sure it looks great.
If you don't have a scanner, we can scan it for you too!
